Returns & Exchanges

At RatanJaipur, we aim to ensure your home is filled with joy and quality; if you are not completely satisfied with your purchase, we offer a seamless return and exchange process within 15 days of delivery.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Quality Check Preparation

  Ensure the home textiles or decor items are unused, unwashed, and placed in their original packaging with all tags intact.

• 3.
  Reverse Pickup

  Our courier partner will arrive at your doorstep within 3-5 business days to verify the item condition and collect the package.

• 4.
  Refund Processing

  Once the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 7-10 working days.